Question 1

What are your online letting agent fees?

Accepted Answer

Our fees for tenant find services are 10% and for property management we ask for 7%.

If you would like us to fully let and manage your property then we can do the full package for 15%.

All of these services include all of the usual things you would expect of a letting agent, just much more efficient and transparent.

Question 2

How are you able to offer such low fees?

Accepted Answer

We use smart tech and automation for a lot of the processes at Oasis living. This means we can save on costs by automating a lot of the simple, everyday jobs, saving in costs and increasing our efficiency.

Because of this, we can charge less but deliver a higher quality service to our landlords! We’re upgrading the landlord experience and bringing it into the 21st century!

Question 3

How do landlords get paid?

Accepted Answer

We will transfer your rent earnings directly to your bank account on the same day that your tenants pay. You can track all of your payments, invoices and statements via the property management dashboard and we can send you email statements/invoices if you prefer. We aim to be speedy and transparent with our payments so you’re not kept in the dark.

Question 4

What about maintenance costs? How do they get paid?

Accepted Answer

Well, first we should mention that a lot of the small fixes like door handle replacements and such will be included as part of the property management service. You can find out more about that by visiting our property management page. For all other maintenance payments, you will be able to view and approve the payment from the dashboard. This gives you total control over the expense and allows you to understand the issue and cost more effectively!

Question 5

How is your service better than a traditional high street letting agent?

Accepted Answer

Our mission is to make the property letting experience better for landlords and tenants. We know that letting agents can be frustrating - the lack of communications and transparency is not what a landlord needs when trying to gain an income and protect their asset!

That’s why we have devised new technology that makes the process more transparent and efficient. You won’t need to wonder if your gas or fire safety certificate is up-to-date, just check the dashboard and you’ll see the status and expiration date instantly.

Our customer care team and personal account managers are also on hand to help you with whatever you need. We never want landlords to be in the dark about their property!

Question 6

Do you offer a guaranteed rent service?

Accepted Answer

Right now we do not. BUT we are working on it and it’s something we would like to add to our perks and services in the future. When you sign up to become an Oasis Living landlord, you can chat to one of of our experts.

Letting agent fees

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