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Frequently asked questions

Read out frequently asked questions and learn more about the property letting services that Oasis Living offers and how they can benefit you as a landlord

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Please choose from one of the tabs below to access our extensive list of frequently asked questions. It is our aim to be as transparent and helpful as possible so that all of our users have the best experience with our product and service as possible.

What is Oasis Living's Mission?
What is an online letting agent?
What make Oasis Living better than other online agencies?
What is Oasis Living's Vision?
Why are online letting agents better than traditional letting agents?
Why are online letting agents better than traditional letting agents?
How are you different from other online letting agents?
How do you manage property viewings?
Can you sell my property?
Is Oasis Living nationwide?
I have tenants already but need help with their contracts, can you help?
How many photos should I upload for my listing?
Do you have landlord money protection?
My property isn't available, can I still list it?
How do I edit my property listing once it is live?
How important is a property floorplan?
How quickly will my property be listed with Oasis Living?
How does viewing feedback work?
How do I list my property?
Can I let my property with Oasis Living if I don't live in the UK?
Can I use another agent while using Oasis Living?
How does the tenancy deposit replacement work?
How do Oasis Living help with property management?
How do you ensure I get the best tenants?
Do I need to pay for tenant referencing?
How does Oasis Living manage to be so cost effective?
Can I andvertise a room in a shared property or HMO?
Do I need to instruct tenants to conduct viewings?
How much rent should I charge?
What is included in the letting fees?
Who provides photos of the property?
Where will my property be listed?
Who can I speak to if I need help?
What landlord support do you offer at Oasis Living?
I am a letting agent, can you help me find tenants?
How do I get my rent payments?
My property is taking longer to let than expected, what gives?
What insurance can you offer?
Who is Oasis Living for?
Do I need to pay for tenant referencing with Oasis Living??
What forms of ID do I need to provide?
Are Oasis Living member of any lettings associations?
Do Oasis Living accept tenants with pets?
How can I arrange a viewing with Oasis Living?
Can I still rent if I have bad credit?
Why am I being asked for a Guarantor?
How do I make a complaint?
How do I make an offer on a property?
Is Oasis Living free for tenants?
Do I need to pay a deposit?
I have been asked to make a payment outside of the Oasis Living platform, what do I do?
What is a holding deposit and how does it work?
How does Oasis Living keep my data safe?
How do I renew my tenancy with Oasis Living
How do I let someone know I am running late for a viewing?